Availability — Product availability is not guaranteed. To help ensure availability, please book your order as far in advance as possible.
Deposits — A cash security deposit is required from all customers. The amount of deposit depends upon the equipment being rented. All security deposits will be refunded in full upon the return of all equipment in full working order and in the same condition as when it was rented.
Liability — Any damage or loss is the responsibility of the renter, excluding mechanical failure from normal wear and tear. GoPro Rentals Toronto is not responsible for any damage or loss resulting from equipment use, misuse or failure. The renter is responsible to obtain their own insurance, proof of which may be required at time of pick-up.
Delivery — Local delivery of equipment may be available at an additional cost depending on availability.
Rental Assistance — If any piece of rental equipment is malfunctioning, please inform GoPro Rentals Toronto as soon as possible. Any equipment failure, problem, damage or shortage which is not reported before the rented equipment is returned may be billed at the normal rate plus any damage or replacement charges, when and if applicable.
Privacy & ID — Renting customers will be asked to provide photo identification upon pickup. A GoPro Rentals Toronto employee may scan or take a photo of the documents you provide to us and may take a current photo of you. All copies of this documentation are destroyed after two months of returning the equipment.
Documentation Required — We require valid government-issued identification and may capture an image of the original document, as well as a current photo of how you appear today. If for any reason we are not comfortable with the documentation you provide, your rental may be declined.